Onboarding a Bobber 500 w/ the Bobber App

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If you are trying to onboard a Hotspot and are receiving a "This Hotspot already has an owner" error, refer to this article on the subject.



If you are having trouble scanning the QR code to enter the serial number during onboarding, you can take a photo of the QR code and send it to another device and enlarge it so your phone can scan the QR from a larger image.

Refer to the following article for in depth help with this issue: Troubleshooting Issues with Scanning QR Code During Gateway Onboarding

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