Article author
Customer Support
  • Updated

Limited Warranty 

Who is Covered

This warranty is only extended to the original end-user purchaser for 12 months from the date of delivery. Products purchased on third party websites, auction sites, or from other users do not carry any warranty.

What is Covered 

In the event that Bobcat determines, in its reasonable discretion, that the defect in a product was not caused by the customer or a third party and is strictly related to a defect in craftsmanship or materials Bobcat, at its sole discretion, will either (i) remedy the defect, or (ii) replace the defective product with a new or refurbished product. 

Products provided as replacements under the RMA service will remain under the original product’s warranty. The warranty date will not change or reset due to any RMA service performed.

What is Not Covered

The warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use of third-party equipment. Additionally, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product.

Device Resales

In cases where a device is re-sold by the original purchaser, the warranty will not transfer to the new owner. Only devices purchased directly from Bobcat Miner are covered by this warranty - devices purchased through eBay or other second-hand sellers do not qualify for warranty. There are no official Bobcat product resellers, and the only official source for purchasing Bobcat devices is our official website.

While warranty coverage and device replacement cannot be offered to second-hand device owners, in an effort to provide the highest quality of service possible Bobcat will provide technical support and assistance for these devices.

Was this article helpful?