Lost Seed Phrase
As noted throughout Helium documentation, losing your 12 words means you will lose your only access to your hotspot and HNT balance. Unfortunately, neither Bobcat or Helium can help retrieve lost seed phrases.
Incorrect Seed Phrase
You just might log into a wrong wallet or not be able to log in at all
If you used an incorrect seed phrase there is a chance you may log into an incorrect wallet or not be able to log in at all. Please reference this article to learn more.